Cultural Depth, Experiential Heights: Guest Loyalty Through Visionary Leadership in Arts & Culture


Maryland C September 25, 2016 3:00 pm - 4:00 pm

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Peter Shaindlin – COO – Halekulani Hotels Corporation

 

SPONSORED BY SCENTAIR

 

The extent to which a hotel can culturally enrich the guest is directly proportionate to how truly cultured the hotel leadership is themselves. Today, the experiential expectations of the discerning and sophisticated guest have moved beyond the surface level. Guests today expect deeply transformational moments via access to rarified, enriching emotional experiences. Peter Shaindlin will connect the dots in the conception and execution of this process with arts and culture, from initial vision to planning, promotion, and execution.